Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID Security Questions

What do you do if your forgot your security questions and want to change your password?

Apple ID-OTHER

Posted on Mar 3, 2014 7:22 AM

Reply
Question marked as Best reply

Posted on Mar 3, 2014 7:27 AM

If you do not have a rescue email address (different than alternate email) setup on the account then you will need to contact iTunes Support online:

http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)


or by phone: Apple Support Numbers

7 replies

Mar 3, 2014 7:34 AM in response to gistracy

1. Go to http://appleid.apple.com. Click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.

2. After you sign in, click on "Passwords and Security" on the left.

3. You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.

4. Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down

5. After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password an

Apple ID Security Questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.