3 Replies Latest reply: Mar 3, 2014 9:03 AM by LarryHN
MissPoppyMay Level 1 Level 1

After frantically searching for the cause of this catastrophe, i found an email from apple in my junk mail saying my appleiD was being suspended for security reasons (surely apple wouldnt junk their own mail) so I immediatly confirmed my email with them followed the steps hoping that my library would come back! No avail. It did say you woulnt be able to use ecrtain apps until you conformed but why arent my photos back? I confirmed? I've don't the IfileX trick, no luck. Ive searched for file names, the entire library, not just the contents is gone. I've done a trillion different google'd methods of finding it. Nada. I was asked to make a new library when I opened it, my old one was gone so Iphoto was acting like I hadnt used it before. Blank. I had so many precious photos on there, I know about time machine ect ect but I just forgot to back it up. My bad, but still. Time machine shouldnt be an issue because my library shouldnt be gone

 

Desperatly want this issue fixed.


iMac (21.5-inch, Late 2012), OSX version 10.9.2 drop down broken
Reply by LarryHN on Mar 3, 2014 9:03 AM Helpful

Nothing to do with iPhoto but you need to be MUCH more careful

 

NEVER click on a link in an email liek the one you got - only go to the web site using yoru normal access - the message you got was a phishing attempt and it may have been successful

 

And NEVER post your email address on a purlic forum like you just did - that is only asking for more problems - I've requested tha tthe hosts remove it

 

To be as safe as possible you need to change ALL of yoruo passwords for all sites and services - no telling what you gave away and what is going on with your information

 

LN

All replies

  • Terence Devlin Level 10 Level 10
    expertise.ilife
    iLife

    This has nothing to do with that email. Apple would never threaten a user like this

     

     

    It did say you woulnt be able to use ecrtain apps until you conformed

     

     

    and it would have no way to prevent the app running on your machine. I would guess that you have fallen victim to a phishing attempt. You need to change all your passwords immediately.

     

    Given that you 'forgot' to back up, it's hard to see a good outcome from this.

  • MissPoppyMay Level 1 Level 1

    This the email I got, I clicked the link but it said not recognised or website no longer valid. I went through the official apple website to change my password. Hopefully I've not gotten anything from this. I went on this after my photos went though, so at least I know its not that.

     


    Lesson learnt.

     

    <Image Edited By Host>

  • LarryHN Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    Nothing to do with iPhoto but you need to be MUCH more careful

     

    NEVER click on a link in an email liek the one you got - only go to the web site using yoru normal access - the message you got was a phishing attempt and it may have been successful

     

    And NEVER post your email address on a purlic forum like you just did - that is only asking for more problems - I've requested tha tthe hosts remove it

     

    To be as safe as possible you need to change ALL of yoruo passwords for all sites and services - no telling what you gave away and what is going on with your information

     

    LN