Giacomo83
Level 1 (0 points)

Q: Impossibile aggiornare data e ora ed attivare

I can't activate my apple tv instead I already try to connect with mac by micro usb. I already try to reset all.

Somebody has some suggest?

Thanks

Apple TV

Posted on Mar 3, 2014 10:29 AM

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Giacomo83

Q: Impossibile aggiornare data e ora ed attivare

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  • by jason269,

    jason269 jason269 Mar 5, 2014 11:31 AM in response to Giacomo83
    Community Specialists
    Mar 5, 2014 11:31 AM in response to Giacomo83

    Hello, Giacomo83. 

     

    Thanks for using Apple Support Communities.

     

    I believe you are unable to activate your Apple TV as it is stuck on setting the date and time.  If this is the case, TCP port 123 is used to communicate with a network time server.  If your router is blocking this port it will never set the time.

     

    For more information on this, take a look at this article:

    Apple TV: TCP and UDP ports and protocols used

    http://support.apple.com/kb/ht2463

     

    Also it needs an active internet connection.

    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS4546

     

    Also, you can hit the menu button on your remote which will bring you to the main Apple TV menu.

     

    Cheers,

     

    Jason H.