HT204088: See your purchase history in the iTunes Store on a Mac or PC

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JESSC25
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Q: I had a $15 itunes card. I brought 2 songs for $1.29. It shows that my balance is $4.70?

I had a $15 itunes card. I brought 2 songs for $1.29. It shows that my balance is $4.70?

Posted on Mar 3, 2014 10:44 AM

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JESSC25

Q: I had a $15 itunes card. I brought 2 songs for $1.29. It shows that my balance is $4.70?

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 3, 2014 10:53 AM in response to JESSC25
    Level 10 (135,684 points)
    iTunes
    Mar 3, 2014 10:53 AM in response to JESSC25

    You've checked the purchase history on your account, as per the HT2727 page that you posted from e.g. you didn't have any auto-renewing subscriptons or pre-orders that were due ?

     

    If not then have you tried logging out of your iTunes account on the computer/device that you are using and seeing if it shows the correct amount when you log back in ?

     

    If not then you could try contacting iTunes Support and see if they know where the rest went : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption