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itunes download error message

I recently tried to download Itunes for my computer its a windows 8 64-bit. I downloaded Itunes twice and it won't open at all, anytime I try to open it, there is a message that says "Apple Application Support was not found. Apple Application Support is required to run itunes. Please uninstall itunes, then install again. Error 2 (Windows error 2)


Does anyone know of anyway I can download itunes and this not happen? I have tried everything and nothing has worked.

Windows 8

Posted on Mar 3, 2014 11:12 AM

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Question marked as Best reply

Posted on Mar 3, 2014 11:26 AM

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.


Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:


http://www.apple.com/itunes/download/


Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):


http://www.rarlab.com/download.htm


Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").


Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.


Does it install properly for you? If so, see if iTunes will launch without the error now.


If instead you get an error message during the install, let us know what it says. (Precise text, please.)

3 replies
Question marked as Best reply

Mar 3, 2014 11:26 AM in response to LilBreBre2012

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.


Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:


http://www.apple.com/itunes/download/


Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):


http://www.rarlab.com/download.htm


Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").


Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.


Does it install properly for you? If so, see if iTunes will launch without the error now.


If instead you get an error message during the install, let us know what it says. (Precise text, please.)

itunes download error message

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