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i have a error of 0x80073715 on my computer when trying download the itunes. i have windows 7. had it on my computer before.

i have a error of 0x80073715 on my computer when trying to download itunes. i have windows 7. i had itunes on my computer before. any ideas?

Posted on Mar 3, 2014 12:17 PM

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3 replies

Mar 3, 2014 1:06 PM in response to jman7082

0x80073715


These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.


Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?


If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 0x80073715, or some other number? (If they're another number, what number are you getting?)

i have a error of 0x80073715 on my computer when trying download the itunes. i have windows 7. had it on my computer before.

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