I down loaded the latest IOS update, and since then the screen turns blue, the apple symbols appears it turns blue again and finally came up! Now today when I went to register for tickets on WTKR home page, it did it again, and won't turn back on.

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Jjones3627 Author

Level 1

0 points

I down loaded the latest IOS update, and since then the screen turns blue, the apple symbols appears it turns blue again and finally came up! Now today when I went to register for tickets on WTKR home page, it did it again, and won't turn back on.

All windows are closed each night so I know I 'm not running to many apps @ once!

Call my phone from landline and voice message came up!

The phone will not turn on now, not even press both buttons together

iPhone 5s, iOS 7.0.6

Posted on Mar 3, 2014 12:15 PM

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Answer 1

AmishCake

Level 6

9,636 points

Mar 3, 2014 1:19 PM in response to Jjones3627

Connect your sync cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

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