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Installing OS X on Mac without no current operating system?.

I recently received a 27" iMac, however the hard drive was completely wiped before I got it. When I turn it on, all I see is a flashing grey folder with a question mark. Based on research, I guess I need to install a operating system on this iMac. How do I go about this? I'm having trouble understanding how to get an OS and install it. I also cannot find a serial number underneath the computer and cannot access it on the computer since it will not start up



The earliest 27" iMacs created began in 2009, so i'm assuming its from around then if that helps


Any help is greatly appreciated!

iMac

Posted on Mar 3, 2014 3:01 PM

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12 replies

Mar 3, 2014 3:34 PM in response to AvidEntrepreneur

You may have to contact Apple (main support or applecare) to see if there was any software on DVD media for that model, if there is no optical drive slot, then it likely shipped with Lion 10.7 installed, but may have had backup media discs. Those would be available by serial number and product model number descriptions; so if you do call or contact Apple, have those indentifiers handy. These may be on the foot of the iMac, bottom of the stand.


Also, it may not be legit. Find serial numbers - other than logic board:

http://support.apple.com/kb/HT1750?viewlocale=en_US&locale=en_US


The hard disk drive may be accessed by another Mac, if the computer has a Thunderbolt port and if you have a Thunderbolt to FireWire cable (or thunderbolt-thunderbolt?) so as to use another Mac to go into the iMac and check the HDD formatting, etc. Target Disk Mode. And perhaps be able to go to the Mac Apps Store to get a suitable OS X download. Usually those require a base system, so that is a hitch, so whatever the computer had on the hard disk drive in Recovery partition (if totally erased) would be needed. Online Recovery may work.


Since my antiques do not use Recovery, you may have to read up on that option.


Good luck & happy computing! 🙂

Mar 3, 2014 3:47 PM in response to K Shaffer

The bottom of the stand does not have a serial number, I only found the FCC ID, which was useless.


Is there another way to find the serial number by pressing some sort of start up key that avoids the flashing question mark folder?

I thought I would be able to get a compaitable Mac OSx and just boot the iMac from the installation disk?

Mar 3, 2014 4:07 PM in response to AvidEntrepreneur

If you could get the computer to start in Target Disk Mode, there may be a chance to see that model's information from another computer; but maybe not. Essentially if the unit has no optical drive (newer ones don't, so if there was a DVD, it would require an external USB optical drive) the media DVD for the computer would likely require a serial number in order to get the correct disc from Apple support by phone.


At some point, there is no later DVD to try or use, since the later OS X media is not on a DVD. It is online and you'd use Recovery online to get it. Or if the computer still has a Recovery partition, you'd have to try & see if Opt key on startup for startup manager, or Cmd + R (?) for Recovery to get there. (not sure, don't have it)


http://www.apple.com/osx/recovery/


recovery assistant:

http://support.apple.com/kb/HT4848


There may be some obscure command that may force a screen to appear in Terminal or a Firmware screen that may also have a serial number.


Haven't found it yet.

Good luck & happy computing! 🙂

Mar 6, 2014 3:14 PM in response to K Shaffer

Thanks everyone for their insights and help.


I figured out that there was no operatng system and I need to boot a new OS from Snow Lepoard (according to the apple representative, this OS would be the latest compatiable one).


After bootin the OS from the installation disk I was then taken to the screen to being the installation, however there was nowhere for me to install the OS on. For this I mean there was no option, so I went to the Disk Utility and there is no Macintosh HD in the Disk Utility


Any thoughts? Prior to buying the computer, the harddrive was completely wiped and erased.


P.S. I also figured out my serial number.


Thanks everyone!

Installing OS X on Mac without no current operating system?.

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