Spinfaster

Q: Unbearably slow Mavericks performance

Hi All,

 

Along with many others on here I'm experiencing crippling Mavericks performance on my Early 2011 Macbook Pro 13inch. I get almost constant beachballing from almost everything, including mundane tasks such as scrolling and moving Finder windows, typing, changing browser tabs etc. As a clue it took 2mins 20 secs to start up from the chime, and this was 'til the icons and dock had appeared. It'd probably be a good 20 seconds more before I'd be able to do anything.

 

Here's my EtreCheck results...

 

Hardware Information:

          MacBook Pro (13-inch, Early 2011)

          MacBook Pro - model: MacBookPro8,1

          1 2.3 GHz Intel Core i5 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics 3000 - VRAM: 384 MB

 

System Software:

          OS X 10.9.2 (13C64) - Uptime: 0 days 1:24:57

 

Disk Information:

          Hitachi HTS545032B9A302 disk0 : (320.07 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (225.89 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          OPTIARC DVD RW AD-5970H 

 

USB Information:

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Inc. FaceTime HD Camera (Built-in)

 

          Apple Computer, Inc. IR Receiver

 

FireWire Information:

 

Thunderbolt Information:

          Apple Inc. thunderbolt_bus

 

Configuration files:

          /etc/hosts - Count: 29

 

Kernel Extensions:

          at.obdev.nke.LittleSnitch          (4052 - SDK 10.8)

 

Launch Daemons:

          [System] at.obdev.littlesnitchd.plist 3rd-Party support link

          [System] com.adobe.fpsaud.plist 3rd-Party support link

          [System] com.adobe.SwitchBoard.plist 3rd-Party support link

          [System] com.google.keystone.daemon.plist 3rd-Party support link

          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

 

Launch Agents:

          [System] at.obdev.LittleSnitchUIAgent.plist 3rd-Party support link

          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [System] com.google.keystone.agent.plist 3rd-Party support link

 

User Launch Agents:

          [not loaded] com.spotify.webhelper.plist 3rd-Party support link

 

User Login Items:

          iTunesHelper

 

Internet Plug-ins:

          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

          Default Browser: Version: 537 - SDK 10.9

          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link

          NP_2020Player_IKEA: Version: 5.0.93.0 - SDK 10.6 3rd-Party support link

          o1dbrowserplugin: Version: 5.1.5.17733 3rd-Party support link

          QuickTime Plugin: Version: 7.7.3

          SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link

          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

          googletalkbrowserplugin: Version: 5.1.5.17733 3rd-Party support link

          Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 2.0 - SDK 10.9

          AppleAVBAudio: Version: 203.2 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

3rd Party Preference Panes:

          Flash Player  3rd-Party support link

          Growl  3rd-Party support link

 

Old Applications:

          None

 

Time Machine:

          Time Machine not configured!

 

Top Processes by CPU:

              12%          mds

               6%          mds_stores

               3%          WindowServer

               1%          EtreCheck

               1%          coresymbolicationd

 

Top Processes by Memory:

          119 MB          com.apple.IconServicesAgent

          102 MB          Google Chrome

          64 MB          Google Chrome Helper

          49 MB          Finder

          45 MB          mds

 

Virtual Memory Information:

          1.38 GB          Free RAM

          1.29 GB          Active RAM

          367 MB          Inactive RAM

          995 MB          Wired RAM

          398 MB          Page-ins

          0 B          Page-outs

 

A few other points...

 

Spotlight seems to be constantly indexing or trying to index. It's ALWAYS estimating index time. When it seems to have finished (ie i can do a search) coming out and going back in prompts it to start indexing again. Is this normal?

 

I tried to do a permissions check (in safe mode as well) but it fails. Doing a disk check says there are no problems.

 

I get a lot of HDD thrashing.

 

When I checked my activity monitor a while ago it had very high CPU readings for kernal activity. Normal?

 

I got my MBP with Lion and have since upgraded to ML and then upgraded to Mavericks, so I've never had a clean install (erase and install) which is my next port of call. Probably a good idea to do this once every few years right?

 

Thanks in advance for any help!

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 3, 2014 2:36 PM

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Q: Unbearably slow Mavericks performance

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  • by Linc Davis,

    Linc Davis Linc Davis Mar 3, 2014 8:37 PM in response to Spinfaster
    Level 10 (208,044 points)
    Applications
    Mar 3, 2014 8:37 PM in response to Spinfaster

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

      

    View â–¹ Show Log List

      

    from the menu bar.

      

    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

     

    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutesafter the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.

     

    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

     

    Step 2

     

    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of diagnostic report, such as hang logs — they're very long and not helpful.

  • by Spinfaster,

    Spinfaster Spinfaster Mar 4, 2014 3:04 AM in response to Linc Davis
    Level 1 (0 points)
    Mar 4, 2014 3:04 AM in response to Linc Davis

    Thanks a lot to everyone who has responded to this so far. A touch overwhelming maybe but i'll look at trying out everyones ideas and post a reply over the next few days.

     

    As some quick points tho...

     

    • As far as I know I only have one user account.

    • I only installed Little Snitch on Sunday so it should be the latest version.

    • I use google drive etc for work so I need to keep that. Also, I hate Firefox since it's a bloated piece of junk now (or it was the several years ago when I last used it) and I'm not that keen on Safari either. If you think it's worth a shot though I could use Safari for a bit.

    • No comment about the Adobe software, but I don't use torrent sites

    • As far as I know everything is set to automatic updates, both Apple (and thus Safari) and Chrome. I noticed that there's an old Flash player in there. Where can I find these files in Finder so I can delete them?

     

    Thanks again.

  • by John Galt,

    John Galt John Galt Mar 4, 2014 5:01 AM in response to Spinfaster
    Level 9 (50,524 points)
    Mac OS X
    Mar 4, 2014 5:01 AM in response to Spinfaster

    Follow the instructions on Adobe's website to remove Flash:

     

    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

     

    • I use google drive etc for work so I need to keep that. Also, I hate Firefox since it's a bloated piece of junk now (or it was the several years ago when I last used it)

     

    As opposed to Google highly efficient code?

     

    If you must use Google Drive for work, then you must, but you must also accept its detrimental effect on system performance, to say nothing of its intrusion upon your private activities. Ask Google to buy you a faster Mac, they seem to have had no objection to subsidizing the sale of Chromebooks.

  • by Spinfaster,

    Spinfaster Spinfaster Mar 4, 2014 4:59 AM in response to John Galt
    Level 1 (0 points)
    Mar 4, 2014 4:59 AM in response to John Galt

    Sorry, what I meant was.. the massive global advertising agency that I work for uses Google Drive, Google Mail and Google Calendar. When I work at home I have to use it. Sorry boss, not much I can do about that!

     

    Cheers.

  • by John Galt,

    John Galt John Galt Mar 4, 2014 5:04 AM in response to Spinfaster
    Level 9 (50,524 points)
    Mac OS X
    Mar 4, 2014 5:04 AM in response to Spinfaster

    My apologies, I was not aware you work for Google.

  • by Spinfaster,

    Spinfaster Spinfaster Mar 4, 2014 6:04 AM in response to John Galt
    Level 1 (0 points)
    Mar 4, 2014 6:04 AM in response to John Galt

    Haha! Not a fan then...?

  • by John Galt,

    John Galt John Galt Mar 4, 2014 6:22 AM in response to Spinfaster
    Level 9 (50,524 points)
    Mac OS X
    Mar 4, 2014 6:22 AM in response to Spinfaster

    I'm being facetious. Google is incredibly good at what they do, and it's not as though they keep that a secret. Whether it's beneficial for the user is for the user to decide. In any event, that's a subject for another day.

  • by MadMacs0,

    MadMacs0 MadMacs0 Mar 4, 2014 4:22 PM in response to Spinfaster
    Level 5 (4,801 points)
    Mar 4, 2014 4:22 PM in response to Spinfaster

    Spinfaster wrote:

     

    • I use google drive etc for work so I need to keep that.

    I have not yet found a need for Google Drive, which you probably noted from my previous discussion with MichelPM, but I do know that there were serious issues that were well documented with it back in November. I haven't been able to locate any discussion of it having been fixed, probably becuase most users abandoned it's use. Are you aware of it's status now? Obviously it's working again for you, but does that mean it's completely functioning without impact now?

  • by Spinfaster,

    Spinfaster Spinfaster Mar 7, 2014 5:02 AM in response to Kappy
    Level 1 (0 points)
    Mar 7, 2014 5:02 AM in response to Kappy

    Hi all, quick update...

     

    I've reset the PRAM / NVRAM and the SMC. No difference.

     

    I booted to the recovery disc and ran the permissions check. Still fails. Specifically it says in red:

     

    "Error: Permissions verify or repair failed."

     

    That's it. Same message if I just go ahead and do repair.

     

    The disc utility says the disc is verified.

     

    I think my next stop will be a wipe and install.

     

    Thanks.

  • by MadMacs0,

    MadMacs0 MadMacs0 Mar 7, 2014 12:55 PM in response to Spinfaster
    Level 5 (4,801 points)
    Mar 7, 2014 12:55 PM in response to Spinfaster

    Spinfaster wrote:

     

    I think my next stop will be a wipe and install.

    Wait! I don't see where you tried Kappy's Step 4. That's going to be much easier than a wipe, gives you a totally clean System and won't disturb any of your User data or third party apps. I'd be more comfortable about this fixing things if I understood exactly what permission(s) can't be repaired, but it's still worth the hour or less that will take.

     

    Be sure you have a current bootable backup before you do either of those things.

  • by Spinfaster,

    Spinfaster Spinfaster Mar 10, 2014 2:53 AM in response to MadMacs0
    Level 1 (0 points)
    Mar 10, 2014 2:53 AM in response to MadMacs0

    Update. My MBP is currently knackered.

     

    I tried redoing the Mavericks update installer as per Kappy's Step 4 and it failed, reporting over 500 lines of errors. I would paste them into here but a. I have no way to do that and b. I'm not sure anyone would want to look through 500 lines of install errors!

     

    I ran the installer several times with the same result. Luckily I'd backed up my important data and I created a Mavericks boot disc before running the update. Hopefully a wipe and install will work or I'll be pretty ****** off!

     

    Anything anyone wants to add at this point about how amazing Mavericks is....? ;-)

     

    Thanks everyone for your help so far.

  • by MadMacs0,

    MadMacs0 MadMacs0 Mar 10, 2014 9:02 AM in response to Spinfaster
    Level 5 (4,801 points)
    Mar 10, 2014 9:02 AM in response to Spinfaster

    Spinfaster wrote:

     

    I tried redoing the Mavericks update installer as per Kappy's Step 4 and it failed, reporting over 500 lines of errors. I would paste them into here but a. I have no way to do that and b. I'm not sure anyone would want to look through 500 lines of install errors!

    I don't think I've ever heard of something like that happening, but without knowing even the general nature of the errors the only thing I can offer is that is sounds a lot like hard drive failure to me.

  • by Spinfaster,

    Spinfaster Spinfaster Mar 10, 2014 9:08 AM in response to MadMacs0
    Level 1 (0 points)
    Mar 10, 2014 9:08 AM in response to MadMacs0

    I'll run it again tonight and take a few photos of the result and upload tomorrow, to give a snapshot of some of the errors. I'm thinking possible HDD failure too, but running the Disk Utility shows a verified disc. I didn't think this happened if there was an imminent failure...?

     

    If it's a failure then I'd be ion no better position, and at least I've backed up my important data, so it's not the end of the world.

     

    Thanks.

  • by MadMacs0,

    MadMacs0 MadMacs0 Mar 10, 2014 9:14 AM in response to Spinfaster
    Level 5 (4,801 points)
    Mar 10, 2014 9:14 AM in response to Spinfaster

    Spinfaster wrote:

     

    I'm thinking possible HDD failure too, but running the Disk Utility shows a verified disc.

    Disk Utility only checks the directory and S.M.A.R.T. data. It does not do a surface scan of any type.

  • by Drew Reece,

    Drew Reece Drew Reece Mar 10, 2014 9:22 AM in response to Spinfaster
    Level 5 (7,813 points)
    Notebooks
    Mar 10, 2014 9:22 AM in response to Spinfaster

    I'd also consider downloading the installer again if you have time & the bandwidth. I think it's possible the errors may come from the installers.

    You may want to make a USB bootable stick if you want to erase the HD completely, otherwise you can't wipe out the partition table when booted from the installer on the boot HD.

     

    Madmacs0 doesn't doing a 'zero data' erase effectivly do a surface scan + mark bad blocks? It will map out any blocks that cannot be zero'd.

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