What is wrong with my iPod Touch 5G?

Question

Level 1

8 points

What is wrong with my iPod Touch 5G?

I went to church and plugged my iPod 5G in to play music for a while. After that, I took it over to the drum set and plugged it into an audio chord. Nothing happened so I decided to put it into my pocket and play on the set for a while. I got up to walk around a little bit after practicing and wanted to check the time. I pressed the home button and nothing happened. It was full battery too. I pressed the sleep/wake button with the home button too. It was pretty hot in the back of it too kind of in the middle on both sides and in the camera region of the device. So I took it out and decided I would see if it would cool off. I got home and tried and tried to get it working. I put it in front of a fan, plugged it into my computer and the wall, NOTHING. It is just not working. It won't get detected in iTunes, it won't boot, it won't charge. I don't know what to do. This has been going on for 2 DAYS. I also put it into a bag of rice for a while and it still won't do anything. PLEASE SOMEONE HELP! I just got it.

iPod touch, iOS 7.0.6, Hot in camera and middle regions

Posted on Mar 3, 2014 4:24 PM

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Answer 1

lllaass

Level 10

210,411 points

Mar 3, 2014 4:28 PM in response to elabounty

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

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Answer 2

elabounty Author

Level 1

8 points

Mar 3, 2014 4:34 PM in response to lllaass

I do not have any apple stores in my area. Could a RadioShack store help me with my problem? Or any other tech places that work with apple?

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Answer 3

lllaass

Level 10

210,411 points

Mar 3, 2014 4:39 PM in response to elabounty

You can try RS, if you did everything else I suspect hardware problem RS really can't do anything.

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Answer 4

elabounty Author

Level 1

8 points

Mar 3, 2014 4:41 PM in response to lllaass

Someone is telling me through Yahoo Answers that maybe either wires got fried or the motherboard took heavy damage. Do you think an audio chord could have done that though?

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Answer 5

elabounty Author

Level 1

8 points

Mar 3, 2014 4:43 PM in response to elabounty

Unless I could take it to where I got it from and just ask for a new? I don't know if that's possible though.

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Answer 6

lllaass

Level 10

210,411 points

Mar 3, 2014 4:44 PM in response to elabounty

It depends upon what the audio cord was conected to.

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Answer 7

elabounty Author

Level 1

8 points

Mar 3, 2014 4:47 PM in response to lllaass

It was connected to some PRETTY huge sub-woofers...

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Answer 8

lllaass

Level 10

210,411 points

Mar 3, 2014 4:54 PM in response to elabounty

If it was connected to the speaker output of the amplifier then yes. Thwy can be safely and correctly connected to the AUX Input on the amplifier.

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Answer 9

elabounty Author

Level 1

8 points

Mar 3, 2014 4:58 PM in response to lllaass

Ok, then that is the problem. I got it at Walmart, do you think that if I brought the charger and loop I could trade it in for another one?

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Answer 10

lllaass

Level 10

210,411 points

Mar 3, 2014 5:13 PM in response to elabounty

I do not know Walmarts trade in policy. You can ask Walmart.

Apple will exchange your iPod for a refurbished one for $99 for the 16 GB 5G and $149 for the other 5Gs. They do not fix yours.

Apple - iPod Repair price

You can do the exchange at an Apple store or send it to Apple

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

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Answer 11

elabounty Author

Level 1

8 points

Mar 3, 2014 5:17 PM in response to lllaass

Ok, well thank you for your help and your time!

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Answer 12

elabounty Author

Level 1

8 points

Mar 3, 2014 6:47 PM in response to lllaass

I am working with some of the steps above right now. I have it in another computer. Could it be that my iTunes is not updated far enough? There is an available update. Maybe that would help detect it. It still won't turn on. But a question, How do you know if your iPod is in DFU mode if it is already off? And how much more battery you have left in DFU? I also asked the guy who is in charge of the instruments, he uses that audio jack all of the time with his iPhone and it works perfectly fine.

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Answer 13

Mar 6, 2014 1:37 AM in response to elabounty

I had the same problem twice in my ipod touch 5g ios 7.0.4. Please reboot the device by pressing the home and power buttons at the same time until the device reboots. My device was jailbroken (HAHAHAHAHA) lol but anyway if you long press the home button the siri is still active so the device is still on but it will not function. Hope this helps.

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Answer 14

JEM24

Level 4

2,016 points

Mar 6, 2014 5:06 AM in response to I.am.bangbang

I am bangbang, did you read the enter posting? What is suggested is where elabounty started. And bragging about a jailbroken iPod in this forum is not wise. Apple does not support it, neither do the people in the forum and it voids warranty.

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Answer 15

elabounty Author

Level 1

8 points

Mar 24, 2014 6:25 PM in response to I.am.bangbang

That's the problem dude, the iPod gets hot, the battery is highly flammable. I am not going to hold the buttons until my hands get burnt off. It's most likely a hardware problem. I might as well just smash it with a hammer. Apple is going to charge more many then what I paid for the iPod. If that's the case, I might as well say screw it and buy a new one. I think I will stick with a 6th Generation Classic iPod instead of the new ones that break down by simply plugging it in. It is still in the same state. Just sitting there. Untouched, black screen. Totally dead. That thing is a piece of crap.

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