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how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.

how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.

example;

my apple mail: example12345@hotmail.com

and i write down the account in iForgot example12345@hotmail.com but i never recieve the mail asking for the new password, why? someone hacked me and change that and the security questions, what can i do?

iPhone 4S, iOS 7.0.4

Posted on Mar 3, 2014 6:50 PM

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2 replies

Mar 3, 2014 6:52 PM in response to pedrocruz193

Alternatives for Help Resetting Security Questions and Rescue Mail


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


How to Manage your Apple ID: Manage My Apple ID

Mar 9, 2014 4:44 PM in response to pedrocruz193

I've had that problem now with my icloud account. When I had my AT&T phone all my accounts we're hacked, event my bank account. I thought getting a new phone and service would stop some of this, but it's still happening. I've changed my passwords a hundred times and it's not working. There's more than one hacker also. They've gone as far as joining these X-rated adult dating sites in my name and email address. I've stayed up all night three different times trying to get out of those sites. I'm lucky I was able to intercept the confirmation emails so I could do something about it. Does anyone have any suggestions on what else I can do? I've even cancelled my Facebook account. I think that's where it started.

how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.

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