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I can't login to AARP page using Safari (6.1.2), but can with Firefox.

I can't login to a web page -AARP- using my ID and password with Safari 6.1.2. The page doe not respond. However I can without any problem by using Firefox. I really don't want to switch between browsers. In Safari I accept cookies, I emptied the caches. I am not overly tech savvy, so I'm hoping someone here can advise.

MacBook Pro, Mac OS X (10.7.4), Lion

Posted on Mar 3, 2014 7:18 PM

Reply
4 replies

Mar 4, 2014 9:16 AM in response to essdee98

From the Safari menu bar, select

Safari Preferences... Extensions

Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.


If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.

I can't login to AARP page using Safari (6.1.2), but can with Firefox.

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