says screen locked, curtin on i cant unlock it nor restore it?

I've tried holding the on/off button for 15-20 seconds and still not working?

iPod touch

Posted on Mar 3, 2014 8:06 PM

Reply
1 reply

Mar 4, 2014 2:25 AM in response to lasandy

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

says screen locked, curtin on i cant unlock it nor restore it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.