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Ipod shuffle (4th gen) won't charge?

I didn't use my shuffle for about three months and now it won't charge. I've tried charging it with my 13" macbook pro using a genuine apple cable that I know works

MacBook Pro

Posted on Mar 3, 2014 11:28 PM

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4 replies

Mar 4, 2014 2:14 PM in response to mav2389

Double check the connection to the headphones jack, to make sure the plug is fully inserted into the headphones jack as seen in this document


http://support.apple.com/kb/TS3572


Other than that, since the light does not come on at all, there is no power going to the shuffle. The possible causes are (1) problem with USB port not working or not providing sufficient power, (2) faulty USB cable, or (3) problem on the shuffle, such as a bad headphones jack or logic board.


For (1), try it connected to a direct USB port on the computer (not a hub) with other USB devices disconnected. If it does not work that way, connect something else to the same port to confirm it is working, preferably something similar like a USB flash drive or bus-powered external drive.


For (2), you said you know the USB cable works, but the only way to confirm it works is to use it to connect another shuffle, or to get another cable to try with your shuffle. If you have an Apple Store nearby, you can make a reservation at the Genius Bar, and have the Apple tech give it a try with their cable.


If you have ruled out (1) and (2), it is more likely to be (3).

Ipod shuffle (4th gen) won't charge?

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