HT202023: About in-app purchases
Learn about About in-app purchases
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Helpful answers
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Mar 4, 2014 8:49 AM in response to adwtby King_Penguin,Assuming that you are referring to an in-app purchase, then if you haven't received it then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption