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markydee Author

Level 1

15 points

1 Unsent Message...WHERE IS IT? Please help.

I have an iPhone 4S. OS 7.0.6. My mail service is MS Exchange. I recently typed a very detailed e-mail. I pushed send. The e-mail disappeared. At bottom of mail page, right below where it says "Just Updated," it says "1 Unsent Message." I want to try to resend the message or at least print it, or even just read it and retype it. But I cannot find it anywhere on my phone. It is not in sent, outbox, trash, junk, or drafts mailboxes. I really need this e-mail or I will have to redo 2 hours worth of work. Can anyone please help me find my "1 Unsent Message"? Thanks.

iPhone 4S, iOS 7.0.6, My mail service is MS Exchange

Posted on Mar 4, 2014 9:31 AM

Best reply

great2bnaustin

Level 1

5 points

Posted on Apr 20, 2014 7:20 PM

I had a pesky unsent message on my iPhone 5S iOS 7.1. No message appeared in my Outbox, but my phone always showed "1 unsent message." The instructions below solved the problem for me.

1. Go to your "Home" screen

2. Click on the "Settings" app icon

3. Switch "Airplane Mode" on

4. Go back to your "Home" screen

5. Click on the "Mail" app icon

6. Compose a message and send it (any message to any recipient will do)

7. Once the message has been sent exit "Mail" by going to your "Home" screen

8. Start "Mail" back up by clicking on the "Mail" app icon

9. The outbox folder should now appear, click on it to open it

10. Delete ALL messages out of your outbox folder by clicking Edit, selecting each message, and then pressing the "trash" button for all messages.

11. Go to your "Home" screen

12. Click on the "Settings" app icon

13. Switch "Airplane Mode" Off

14. Go to your "Home" screen

15. Open "Mail" back up, the message should now be gone.

This worked for me. If this doesn't work for you try deleting each mail account and then add the account back again until the unsent message notice goes away.

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1 Unsent Message...WHERE IS IT? Please help.