The cd rom of my macbook pro is acting weird.

Question

The cd rom of my macbook pro is acting weird.

It takes in the disk, makes a weird noise, and then it just spits it out. At first I thought it was the disks but I think it's the rom. I've tried cleaning both but I'm getting frustrated. I just got the laptop and it's not working right. Maybe it has something to do with the fact that I just downloaded the new operating system, I'm not sure. I do have the support coverage. What do I do to fix it?

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.2), Brand new, got in November 2013

Posted on Mar 4, 2014 9:08 AM

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Answer 1

Mar 4, 2014 9:12 AM in response to goldengeekgirl

goldengeekgirl wrote:

I just got the laptop and it's not working right.

14 day return over the counter.

If you are past 14 days on your purchase, you have a 1 year warranty.

I would take it in.

Genius reservation http://www.apple.com/retail/geniusbar/

on-line https://getsupport.apple.com/GetproductgroupList.action

check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

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