HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security softwareQ: my iphone 4s will not restore error 4005 keeps popin up is there any way i can get this fixed without haveing to pay a bunch of mo ... my iphone 4s will not restore error 4005 keeps popin up is there any way i can get this fixed without haveing to pay a bunch of money ? more
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Mar 6, 2014 9:59 AM in response to THEKYKID120by matt00,Hey THEKYKID120,
Thanks for the question. Error 4005 is related to USB connection issues. For more information, see this resource:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
- Use another USB cable.
- Plug your cable into a different USB port on your computer.
- Try a different dock connector (or no dock).
- Add (or remove) a USB hub between your device and computer.
- Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thanks,
Matt M.