safari slow

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safari slow

Surfing the web and using web browsing applications are incredibly slow or rather stunted. It keeps getting “stuck”.

I can’t type full words without the “spinning rainbow ball.” Other things that often bring up a spinning rainbow: opening a new tab; going to a new website; clicking between browsers; scrolling.

It’s like my computer gets stuck or confused on one thing, than works fine. Once the ball goes away it runs smoothly. Sometimes it works just fine for up to 5 minutes.

Also, my iTunes will stop for a brief second periodically. And restarting the computer takes way longer than it used to.

When I turn my wi fi off, my computer works swimmingly, except for the iTunes issue.

Let’s see. I have run Sophos, which found an OSX:Geonei file. I deleted all files associated with it. Ran it again, and it didn’t come back.

MacScan cleaned up a few dozen tracking cookies. Disk Utility cleaned up a few printer file inconsistencies. ClamXav found nothing. These used to take a few minutes to run, now they take almost 24 hours.

I get a lot of (not responding) when I try to force quit web browsers.

During these “spinning” sessions, which last anywhere from a few seconds to a few minutes, my CPU Load on my Activity Monitor barely goes above 5 percent.

All my applications are updated. I turned my firewall on. I reset my modem and router.

I’ve been messing with this for about a week. Simple solutions don’t seem to solve my issue. Other Macs in my house work fine.

I’ve put everything of note on a hard drive and backed it up on the iCloud ready to reinstall everything, but I’m hoping there’s a less drastic solution. But it took me about 20 minutes to get to this site, so here's hoping for some help.

I'm running OSX 10.9.2

2.9 GHZ Intel Core i7

8 GB, 1600 MHZ DDR3

I'm using about 100GB out of a possible 800.

MacBook Pro, OS X Mavericks (10.9.2), I'm getting pretty

Posted on Mar 4, 2014 11:54 AM

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Answer 1

Best reply

dominic23

Level 10

83,904 points

Mar 4, 2014 1:13 PM in response to Haverchuck49

Try running the Mac without Sophos and McScan.

1. Power cycle

Power off the router. Unplug it from the wall. Wait a while.

Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.

It will take a while.

Restart the computer.

2 Empty Caches

Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.

3. Reset Safari.

Click Safari in the menu bar.

From the drop down select "Reset Safari".

Click "Reset".

4. Safari > Preferences > Privacy > Cookies and all other website data:

Press “Remove All Website Data” button

5. Turn off Extensions if any, and launch Safari.

Safari > Preferences > Extensions

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Answer 2

Linc Davis

Level 10

209,541 points

Mar 4, 2014 2:13 PM in response to Haverchuck49

Getting rid of the worthless "Sophos" and "MacScan" is the first step toward solving the problem.

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Answer 3

Haverchuck49 Author

Level 1

0 points

Mar 4, 2014 3:29 PM in response to Linc Davis

This was a problem well before I installed Sophos or MacScan. Still, consider them both uninstalled.

I should also be clear, I have the same issue with all other web browsers I've tried (firefox).

Dominic23, gave me some things to try, so thank you, but unfortuntately it didn't solve anything.

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Answer 4

Linc Davis

Level 10

209,541 points

Mar 4, 2014 5:22 PM in response to Haverchuck49

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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Answer 5

Haverchuck49 Author

Level 1

0 points

Mar 4, 2014 8:28 PM in response to Linc Davis

Hopefully I won't get myself in trouble with this by posting private information.

3/4/14 10:04:29.614 PM plugin-container[599]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.

3/4/14 10:04:29.617 PM plugin-container[599]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.

3/4/14 10:10:29.000 PM kernel[0]: MacAuthEvent en1 Auth result for: 94:44:52:68:ff:c7 MAC AUTH succeeded

3/4/14 10:10:29.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0

3/4/14 10:10:29.000 PM kernel[0]: wl0: Roamed or switched channel, reason #4, bssid 94:44:52:68:ff:c7

3/4/14 10:10:29.000 PM kernel[0]: en1: BSSID changed to 94:44:52:68:ff:c7

3/4/14 10:10:29.000 PM kernel[0]: AirPort: RSN handshake complete on en1

3/4/14 10:11:13.000 PM kernel[0]: MacAuthEvent en1 Auth result for: 94:44:52:68:ff:c7 MAC AUTH succeeded

3/4/14 10:11:13.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0

3/4/14 10:11:13.000 PM kernel[0]: AirPort: RSN handshake complete on en1

3/4/14 10:11:14.000 PM kernel[0]: wl0: Roamed or switched channel, reason #4, bssid 94:44:52:68:ff:c7

3/4/14 10:11:14.000 PM kernel[0]: en1: BSSID changed to 94:44:52:68:ff:c7

3/4/14 10:11:31.000 PM kernel[0]: MacAuthEvent en1 Auth result for: 94:44:52:68:ff:c7 MAC AUTH succeeded

3/4/14 10:11:31.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0

3/4/14 10:11:31.000 PM kernel[0]: AirPort: RSN handshake complete on en1

3/4/14 10:11:31.000 PM kernel[0]: wl0: Roamed or switched channel, reason #4, bssid 94:44:52:68:ff:c7

3/4/14 10:11:31.000 PM kernel[0]: en1: BSSID changed to 94:44:52:68:ff:c7

3/4/14 10:11:41.000 PM kernel[0]: MacAuthEvent en1 Auth result for: 94:44:52:68:ff:c7 MAC AUTH succeeded

3/4/14 10:11:41.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0

3/4/14 10:11:41.000 PM kernel[0]: wl0: Roamed or switched channel, reason #4, bssid 94:44:52:68:ff:c7

3/4/14 10:11:41.000 PM kernel[0]: en1: BSSID changed to 94:44:52:68:ff:c7

3/4/14 10:11:41.000 PM kernel[0]: AirPort: RSN handshake complete on en1

3/4/14 10:14:11.660 PM BezelServices 240.49[41]: __BezelUI_ShowImageMeter_block_invoke failed to contact BezelUIServer due to error 0x10000004: (ipc/send) timed out

3/4/14 10:17:12.294 PM plugin-container[599]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.

3/4/14 10:17:12.300 PM plugin-container[599]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.

3/4/14 10:17:57.141 PM com.apple.WebKit.Networking[394]: CFNetwork SSLHandshake failed (-9810)

3/4/14 10:18:48.000 PM kernel[0]: MacAuthEvent en1 Auth result for: 94:44:52:68:ff:c7 MAC AUTH succeeded

3/4/14 10:18:48.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0

3/4/14 10:18:48.000 PM kernel[0]: AirPort: RSN handshake complete on en1

3/4/14 10:18:48.000 PM kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 94:44:52:68:ff:c7

3/4/14 10:18:48.000 PM kernel[0]: en1: BSSID changed to 94:44:52:68:ff:c7

3/4/14 10:19:22.311 PM WindowServer[106]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

3/4/14 10:19:23.811 PM WindowServer[106]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 2.50 seconds (server forcibly re-enabled them after 1.00 seconds)

3/4/14 10:20:02.174 PM WindowServer[106]: disable_update_timeout: UI updates were forcibly disabled by application "System Preferences" for over 1.00 seconds. Server has re-enabled them.

3/4/14 10:20:05.470 PM WindowServer[106]: common_reenable_update: UI updates were finally reenabled by application "System Preferences" after 4.30 seconds (server forcibly re-enabled them after 1.00 seconds)

3/4/14 10:22:29.570 PM Console[1172]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.

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Answer 6

Haverchuck49 Author

Level 1

0 points

Mar 4, 2014 8:36 PM in response to Haverchuck49

This string had "Failed" in it. Perhaps that's important.

3/4/14 10:26:56.842 PM com.apple.WebKit.Networking[394]: CFNetwork SSLHandshake failed (-9806)

3/4/14 10:26:56.844 PM com.apple.WebKit.Networking[394]: CFNetwork SSLHandshake failed (-9806)

3/4/14 10:29:35.337 PM com.apple.WebKit.Networking[394]: CFNetwork SSLHandshake failed (-9806)

3/4/14 10:29:35.339 PM com.apple.WebKit.Networking[394]: CFNetwork SSLHandshake failed (-9810)

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Answer 7

Linc Davis

Level 10

209,541 points

Mar 4, 2014 8:44 PM in response to Haverchuck49

Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.

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