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I am trying to access my purchased TV shows on the Apple TV. It is saying that it cannot access itunes at this time. What can I do to correct?

I am trying to access my purchased tv shows on my Apple TV. It is stating that it cannot access and try again at a later time.

Apple TV

Posted on Mar 4, 2014 11:55 AM

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1 reply

Mar 6, 2014 12:53 PM in response to Msk5speed

Hello, Msk5speed.


Thank you for visiting Apple Support Communities.


Sometimes a simple power cycle of your Apple TV and router can resolve this issue. If those steps do not resolve the issue, take a look at the attached two sections below.


Check the connections and inputs

  1. Make sure the cables between your Apple TV and TV are connected properly.
  2. Securely connect the power cords for your Apple TV and TV to a working power source.
  3. Turn on your TV and switch it to the correct input.
  4. Restart your Apple TV.

If the issue persists, see the steps related to your issue below.


Troubleshoot network issues


Apple TV: Basic troubleshooting

http://support.apple.com/kb/HT6106


Cheers,


Jason H.

I am trying to access my purchased TV shows on the Apple TV. It is saying that it cannot access itunes at this time. What can I do to correct?

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