7 Replies Latest reply: Mar 4, 2014 2:22 PM by Frank Caggiano
Appleiduseless Level 1 (5 points)

I bought 10.6 upgrade for a macbook pro that came with 10.5 (10.6 was out 2 days later I think).  My hard disk crashed. I have the 10.5 disks which I have re-installed but I downloaded 10.6. I would like to reinstall it, especially considering I paid for it.

 

What are the options.

 

Mike


MacBook Pro, OS X Mavericks (10.9.1)
  • Frank Caggiano Level 7 (25,715 points)

    10.6 was never a digital download, always had DVDs to install it.

     

    Are you sure of your OS numbers?

  • Appleiduseless Level 1 (5 points)

    They had a program for people who had just bought a mac with 10.5 to pay, I think 20 dollars and download the upgrade.

     

    Mike

  • Frank Caggiano Level 7 (25,715 points)

    If that is the case (and I don;t remember Apple ever doing anything like that) there is nothing anyone here will be able to do for you.

     

    If you do not have a backup to restore from you will have to contact Apple and see what they will be able to do for you.

     

    regards

  • Appleiduseless Level 1 (5 points)

    I started this escapade by going into an Apple store and the genius bar gave me a usb boot for 10,8.4 but it wouldn't work for me (he assured me would be able to use this to straighten it all out) because in order to reinstall you had to have bought 10.8.4 which I hadn't. So that was useless. I have it running 10.9 but I have a few things that need 10.6 and not later and not earlier to at least working with or export some things to other things etc. 

     

     

    Mike

  • Frank Caggiano Level 7 (25,715 points)

    Again if you need 10.6 and you don;t have it you either need to buy the DVD for $20 from the Apple Store, Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)    or else contact Apple and see if they will give it to you.

     

     

    good luck

  • Appleiduseless Level 1 (5 points)

    Thanks for your help. I don't care to pay for things twice especially since I have spent 30 thousand or more on apple products. I will try to contact them. Frankly their OS restore/backup system is a mess.

     

    Mike

  • Frank Caggiano Level 7 (25,715 points)

    I can understand not wanting to pay twice.

     

    Are you sure you're remembering this all correctly, however? Like I said I don;t remember 10.6 ever being  a digital download under any circumstances. The updates (10.6.0 to 10.6.1 to 10.6x) were digital but going from 10.5.x to 10.6 always required a DVD. Maybe they sent you one to go from 10.5 to 10.6 and then you updated?

     

    If you take you model identifier (found in System Information) you can use that to see exactly what OS version was shipped with the system, might jog your memory.

     

    Go to iMac10,1 - Lookup Mac Specs By Serial Number, Order, Model ... to get all the original specs for the system.  Apple will send you the DVD for the original OS for a shipping charge. If 10.6 came out that soon after that system might be listed as having 10.6.