3 Replies Latest reply: Aug 11, 2006 6:17 PM by Mitch 751
ha11elujaz0rz Level 1 (0 points)
When i try to turn my iPOD 20gb on it comes up with a folder and a exclamation mark with a link, then shuts straight back down. i have downloaded latest software and when i try ti use it i can only RESTORE. When i try to RESTORE the bar does not fill up. then an error message comes up saying cannot mount iPOD.

I do not have the option to update.

Please please help.

Windows, Windows XP Pro