sammertime
Level 1 (0 points)

Q: iOS 7.0.6 update killed my iPad, and cannot be restored (error 4005)

Hello,

 

I updated my iPad 4th gen (A1458) to iOS 7.0.6, it began crashing when running some apps. (screen turning blue, blinking, then shut down)

After crashing several times, then the iPad completly died.

so I did this:

 

1. Recovery Mode - no response

2. DFU Mode:

    - it gets recognized on iTunes, but it would get stuck when waiting for response from iPad when trying to restore.

    - then unknown error (error code 4005)

3. Trying different Firmware (7.0.4) via DFU

    - I keep getting error message that iPad is not compatible with that firmware

 

 

so I brought my iPad to Apple Genius bar to see what they are gonna say. And they told me that they think the lightening USB port is broken, so iPad is not drawing enough power to be up and running. and I would have to replace the whole iPad which will costs me $299 since it's not on Apple care. (***)

 

so benefit of doubts, I brought it to a local repair shop to try to replace USB port to see if the Genius Bar was right. 

Apparently, it wasn't the USB port issue (the tech. tried two different new parts), and he thinks the logic board might have been corrupted.

 

So my iPad is completely bricked/died, and I am very very angry because I'm very confident that it's the 7.0.6 update that killed my iPad which was running perfectly fine before the update.

 

Please let me know if you know any solotion (even how to fight against Apple), or any similar experiences.

 

thank you

 

Sam

iPad (4th gen) Wi-Fi, iOS 7.0.6

Posted on Mar 4, 2014 3:27 PM

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sammertime

Q: iOS 7.0.6 update killed my iPad, and cannot be restored (error 4005)

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  • by sammertime,

    sammertime sammertime Mar 7, 2014 4:12 PM in response to ginofs
    Level 1 (0 points)
    Mar 7, 2014 4:12 PM in response to ginofs

    @ginofs

     

    thank you, and yes that's right. that's why it makes me so puzzled.

     

    So I just ran the test,

    and sync failed as no iphone/ipod/iPad found even though you can see the iPAD as DFU mode, but no serial # shown

     

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  • by philipshottisham,

    philipshottisham philipshottisham Mar 10, 2014 5:22 AM in response to sammertime
    Level 1 (0 points)
    Mar 10, 2014 5:22 AM in response to sammertime

    Hi sammertime,

     

    I had precisely the same situation when I tried to upgrade my 4th gen. Ipad to 7.0.6 in Canada last week. When the upgrade was finished, i got the "connect to Itunes" screen up and luckily had a laptop handy with itunes on it. However, when I did connect, I was told my Ipad was in recovery mode and needed restoring. I tried to do this and halfway through, it stopped and said the was an "unknown error 1" (don't you love that?).

     

    I took it to the Apple Store in Vancouver and they tried various cables and ways to resurrect my Ipad to no avail. Eventually they conceded that the upgade had fried my Ipad and since it was still in warranty, it would be replaced free of charge.

     

    When I asked the "genius" what he thought had happened, he just shrugged his shoulders and said that with so many Ipads out there, there are bound to be problems with the odd one, but he did admit that he thought the software update had fried the ipad's hardware.

     

    The lesson I learned was never to upgrade the software on an Ipad when travelling as this is the time you need it most.

  • by Adamex99,

    Adamex99 Adamex99 May 24, 2014 9:16 AM in response to sammertime
    Level 1 (0 points)
    May 24, 2014 9:16 AM in response to sammertime

    This exactly happened to my ipad

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man May 24, 2014 9:28 AM in response to sammertime
    Level 8 (46,611 points)
    May 24, 2014 9:28 AM in response to sammertime

    How to Fix iTunes Error 4014/4013 and Upgrade Your iPhone Successfully

    http://www.igeeksblog.com/how-to-fix-itunes-error-4014-4013/

     

    iOS: Restore errors 4005, 4013, and 4014

    http://support.apple.com/kb/TS5314

     

    Cheers, Tom 

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