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Piekkel Author

Level 1

0 points

I have downloaded an album with iTunes LP, when I try to play the videos I can hear the audio but there is no video. I use Windows. I looked in the FAQ for the minimum requirements for the iTunes LP and my PC does qualify. Can anyone help?

I have looked under the minimum requirements for downloading iTunes LP albums and my PC has more that enough of the minimum requirements. When I go into the interactive content I audio is playing but no video is showing.

Unforunately I am in South Africa and it seems that Apple's Customer Care Support does not care enough to have proper support here and this forum is my only option. I would be grateful if anyone could help me in solving this problem.

From a very distraught South African

😠

Windows 7

Posted on Mar 4, 2014 11:04 PM

There are no replies.

I have downloaded an album with iTunes LP, when I try to play the videos I can hear the audio but there is no video. I use Windows. I looked in the FAQ for the minimum requirements for the iTunes LP and my PC does qualify. Can anyone help?

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