AjaVibeke
Level 1 (0 points)

Q: internal webcam not recognized on 2008 Mac

The internal webcam on my older Mac desktop is no longer recognized in any applications including FaceTime and Skype. The troubleshooting mentions systems profiles under utilities and I do not see that application. All references are to iSight which, again, I am not seeing any mention of on this computer.

iMac, OS X Mavericks (10.9.2)

Posted on Mar 4, 2014 10:38 PM

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AjaVibeke

Q: internal webcam not recognized on 2008 Mac

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  • by EZ Jim,Helpful

    EZ Jim EZ Jim Mar 5, 2014 6:18 AM in response to AjaVibeke
    Level 7 (22,547 points)
    Mar 5, 2014 6:18 AM in response to AjaVibeke

    AjaVibeke wrote: ... systems profiles ... on this computer.

     

    In OS X 10.9.x, it is called System "Information" instead of "profile".  The app is in your Mac's Utilities folder.

     

    An easy way to find your Utilities folder is via your Mac's Finder > Go > Utility menu command.

     

    Your internal webcam should be one of your Hardware > USB > USB Device Tree > USB Hi-Speed Bus items.

  • by AjaVibeke,

    AjaVibeke AjaVibeke Mar 5, 2014 9:44 AM in response to EZ Jim
    Level 1 (0 points)
    Mar 5, 2014 9:44 AM in response to EZ Jim

    Thanks! I found the System Information App. In the meantime, I followed another thread that suggested I shut down the Mac and pull the power plug and leave it for 15 seconds before plugging it back into the outlet and starting up the Mac. And that worked to reinstate the internal camera.

     

    Great site with lots of helpful info. Thanks to everyone who posts here.

  • by EZ Jim,

    EZ Jim EZ Jim Mar 6, 2014 7:55 AM in response to AjaVibeke
    Level 7 (22,547 points)
    Mar 6, 2014 7:55 AM in response to AjaVibeke

    You're most welcome!

     

    Well done on getting your Mac working working again.  As you have noted, the search tool here is a powerful problem solver.

     

    Cheers for letting us know.