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Mar 7, 2014 7:11 AM in response to Mer-apsby pedro d,Hello there, Mer-aps.
It sounds like you are on the right track and following the information found in this Knowledge Base article:
iOS: Understanding sounds, ringtones, and alerts
http://support.apple.com/kb/HT5800
There is another article that provides additional understanding of Notification Center which holds the other piece of the puzzle:
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
Verify the sound is also set to what you want here (in your case Mail is the app name):
Settings > Notification Center > <app name>.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
