Why is my Starbucks Passbook card now showing my balance in US dollars?

Probably something to contact the app vendor about.

In Canada too and I've just noticed it saying the same US$

I have a similar issue here in the UK. My pass shows the correct balance but in US dollars. If I delete and re-add the passbook card it's correct, however the next day it's back to US dollars.

This only seems to be happening since this iOS 7.0.6 update last week.

grovr1 wrote:

I have contacted Starbucks twice, once before posting this issue here, and once after. Both times they have been unable or unwilling to assist. And this time they said "since Passbook is a third party app, you would have to contact them".

Can someone clarify if this would be an Apple issue or a Starbucks issue? My thought is that it's a Starbucks issue, as all my other Passbook apps are working fine.

The Starbucks app in Passbook is indeed a Starbucks product, so I'm a little puzzled by that. Unless you are seeing a similar issue with another app, or have your regional settings set to US, Starbucks would need to address the problem. I'd call back or use the link to the developer site posted in the app store. If you do not get an reasonable assistance, ask to move it up to the next level.

On the other hand, if the amount appears to be correct (i.e. it isn't actually converting to USD), it may be just a labeling issue and might not be worth your time to pursue beyond making sure the issue is reported (A review in the app store might push the issue a bit as well).

Funny, mine is doing the same thing. I thought it was because I was actually in the States the other week, seemed to start after I used my app in a U.S. Starbucks so I thought that was what switched me over to U.S. currency. I guess it was just a coincidence. My concern is that I don't want to be charged in U.S. dollars.

As far as I can tell it's charging correctly just the currency unit is wrong. If you open the Starbucks app you should see the balance matches that of the passbook card and it shows you the correct currency.

Same happening to me in the UK. I'm wondering if it's because at one point I tried to add a US card to my account (which failed). I reinstalled the card into passbook which temporarily fixed it, but it's back to dollars now.

Not sure how I'm going to get this one resolved. Tried to contact Starbucks several times but I've heard nothing so far.

I emailed them and they said the issue must be Apple's fault because it's fine in the Starbucks app, and they don't provide support for the passbook card. Seems we're stuck in a loop.

Talk about timing, I've just had a reply form Starbucks on this one. They acknowledge the issue and say they're working on a solution.

There's a new Starbucks app in the App Store which seems to have fixed this.

The new app seems to do the same for me, I also tried deleting the passbook and re adding it?