Hello! Does anyone had this kind of issue? It started with a small "scratch" and then is becoming worse each day.
These scratches are all around the black frame, the screen is perfect.
I never used any product on the screen, only the cleaning cloth who came with the macbook.
:(
MacBook Pro with Retina display, OS X Mavericks (10.9.2)
I had the same problem, so I took it to Apple (the mac is about 11 months old). They replaced my display (which took 3 days - including the weekend) and now it's like new. 🙂 I was told that the problem is that I was using a spray to clean it. The spray that I used was bought from Apple (so that i can be sure that it won't harm it), but turned out that it's not a guarantee. So, I was advised to just use the cleaning cloth that comes with the mac (with no sprays at all) from now on. Hope that helps.
I had the same problem, so I took it to Apple (the mac is about 11 months old). They replaced my display (which took 3 days - including the weekend) and now it's like new. 🙂 I was told that the problem is that I was using a spray to clean it. The spray that I used was bought from Apple (so that i can be sure that it won't harm it), but turned out that it's not a guarantee. So, I was advised to just use the cleaning cloth that comes with the mac (with no sprays at all) from now on. Hope that helps.
There's a bunch of people with the same issue. The solution? You must to bring your lovely macbook to a Apple Store and replace that.
It's covered by the regular warranty and also Apple Care.
Hi, i have EXACTLY the same problem. What is worse, these glitches-scratches started to appear not only on the black frame, but also inside the screen. But the top is the worst. Right above the camera.
Do you have any new information about this problem?
Because my monitor looks almost exactly the same as the photo above.
Same problem here. My lovely, beautiful MacBook Pro suddenly has these same 'scratches' or smudges on the black frame. In the exact same spot, too. I can't really tell if this is the coating coming off or something that's happening behind the glass of my screen. How much time would it take to fix this? Does Apple replace the complete screen? I really can't miss my MBP right now, because I'm writing my Master's thesis. And I'm guessing this would be done for free by Apple, am I right?
same issue here since few days, right around the camera ! I will call Apple today....
I have the same problem and the computer's only eight months old!
Mine is only five months old.. It feels pretty bad to look at your expensive friend and see those imperfections, doesn't it?
Same problem.
Strange scratches on Macbook Pro screen (black frame)
