Unable to restore purchases in app after update of iOS to 7.06

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nfedorov Author

Level 1

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Unable to restore purchases in app after update of iOS to 7.06

I can't restore purchases in GarageBand in GarageBand after update of iOS to 7.06. How I can solve this problem?

iPhone 5s, iOS 7.0.6, Previous version of iOS 7.05

Posted on Mar 5, 2014 6:30 AM

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Answer 1

léonie

Level 10

194,743 points

Mar 5, 2014 7:27 AM in response to nfedorov

What happens when you try to restore the Purchase?

http://support.apple.com/kb/HT6032

Is it really necessary? Have you checked, of you have more than three instruments?

The update to 7.0.6 should not remove the installed additional instruments and loops, so please explain a bit more, how you did upgrade and what happened, that you need to restore the Purchase.

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Answer 2

nfedorov Author

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Mar 5, 2014 8:58 AM in response to léonie

When I tried to update the iOS, iTunes show me error about that update failed, and that the firmware is corrupted. Then I reset the iPhone to the default (factory) settings. So I restored all data with help of iTunes, and reinstall all apps. Then I restored built-in purchases in different apps. But GarageBand (GB) could not do that. When I try to restore, GB show message that no purchases for recovery. However, once I have restored purchase so, and restoration was successful.

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Answer 3

nfedorov Author

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Mar 5, 2014 9:00 AM in response to léonie

P.s. Also after resetting the iPhone I successfully updated iOS to 7.06

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Answer 4

léonie

Level 10

194,743 points

Mar 5, 2014 9:12 AM in response to nfedorov

But GarageBand (GB) could not do that. When I try to restore, GB show message that no purchases for recovery. However, once I have restored purchase so, and restoration was successful.

That "no purchases for recovery" could mean, that all purchases already have been restored. If you are having "Smart Drums", e.g., the purchase already has been restored.

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Answer 5

nfedorov Author

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Mar 5, 2014 9:20 AM in response to léonie

But I haven't. App offers to buy smart drums, e.g.

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Answer 6

nfedorov Author

Level 1

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Mar 5, 2014 9:29 AM in response to léonie

Maybe developers can check that my Apple ID is in the due table of app's DB(database) on the server?

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Answer 7

léonie

Level 10

194,743 points

Mar 5, 2014 10:47 AM in response to léonie

You are signed into the AppStore with the Apple ID you used to by the In App purchase, right? And you do not see an Update for GarageBand at the AppStore?

Then contact Apple:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

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