HT202925: About the Xcode Update for OS X Server (Mavericks)

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Q: This update is causing my Mac Mini (2011) to reboot into a grey screen. Time Machine restore is required

Is anyone else having this problem?

 

I've tried 3-4 times to apply this update and every time the maching will reboot to finalize, but after the Apple logo and spinning wheel the mac stays stuck on a grey screen of death.

 

I always have to turn off the mac and start up holding option to boot onto the recovery partition and restore from a time machine backup made just before applying the update.

 

I haven't seen this update available on any other of my macs that have Xcode and Server.  Not sure why this is happening,,,

Mac mini, OS X Mavericks (10.9.2)

Posted on Mar 5, 2014 7:15 AM

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Q: This update is causing my Mac Mini (2011) to reboot into a grey screen. Time Machine restore is required

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  • by side effect,

    side effect side effect Mar 6, 2014 4:26 PM in response to Kemmey
    Level 1 (0 points)
    Mar 6, 2014 4:26 PM in response to Kemmey

    I've created a bug report for this over at bugreport.apple.com , Kemmey i suggest you do the same in order to get more attention to this issue, but i'm afraid it might be a small subset of mac users that will have this problem and so they might not get to this issue very soon. The only people that will have this problem are mac mini (2011) users with the 6630M video card who use OS X Server on mavericks and _don't_ use the machine as a headless server...

  • by reukiodo,

    reukiodo reukiodo Mar 8, 2014 2:06 AM in response to Linc Davis
    Level 1 (0 points)
    Mar 8, 2014 2:06 AM in response to Linc Davis

    You don't read much of the original message, do you?

  • by reukiodo,

    reukiodo reukiodo Mar 8, 2014 2:25 AM in response to Kemmey
    Level 1 (0 points)
    Mar 8, 2014 2:25 AM in response to Kemmey

    Thanks Kemmey! I'm so glad I found this thread. I'm one of these 2011 Mac Mini (w/ Radeon GPU) users with 10.9.2 and Server that had this update recommended while my Seiki was disconnected and then just applied it without much thinking. It's really too bad that I don't have a TimeMachine restore for this guy because it serves as the TimeMachine (among other things) for my other Macs! Thankfully your insight got my display back so we can continue to use this as our XBMC home media center.

  • by reukiodo,

    reukiodo reukiodo Apr 2, 2014 3:16 PM in response to side effect
    Level 1 (0 points)
    Apr 2, 2014 3:16 PM in response to side effect

    I also created a bugreport.apple.com (16269716) which was promptly marked duplicate of (16314844):

     

    Summary:

    When an HDMI device is connected to the 2011 Mac MIni (with Radeon GPU) on boot, the HT6139 update (to OS X 10.9.2 with OS X Server) will cause the computer to stop at a gray screen (no mouse visible).

     

    Steps to Reproduce:

    1. Install OS X 10.9 on a 2011 Mac Mini (with Radeon GPU)

    2. Install OS X Server

    3. Install XCode (not sure if necessary)

    4. Install 10.9.2 update

    5. Disconnect/disable HDMI display

    6a. Wait for the App Store to check for updates

    6b. Remote desktop in and use the App Store to check for updates

    7. Reconnect/enable HDMI display

    8. Install update HT6139

    9. Reboot

     

    Expected Results:

    Computer boots normally to Mac OS X login screen.

     

    Actual Results:

    Computer boots (and gets eternally stuck on) a blank gray screen with no mouse pointer, computer seems fully running via remote access

     

    Version: OS X 10.9.2 (13C64)

    Server.app 3

     

    Notes:

    Discovered work-around: boot without HDMI device attached, then attach HDMI device. Not sure if related, but Screen Sharing is now not showing the correct colors after applying this update. (see attached screenshot)

     

    Configuration:

    This only occurs on a 2011 Mac Mini with Radeon graphics after HT6139 has been applied.

     

    Attachments:

    'Screen Shot 2014-03-08 at 01.58.08.jpg' was successfully uploaded.

    Screen Shot 2014-03-08 at 01.58.08.jpg

  • by side effect,

    side effect side effect Apr 15, 2014 9:15 AM in response to reukiodo
    Level 1 (0 points)
    Apr 15, 2014 9:15 AM in response to reukiodo

    I had also opened a bug report #16249412 which was also marked as a duplicate of 16314844.

  • by side effect,Solvedanswer

    side effect side effect Apr 23, 2014 5:50 AM in response to side effect
    Level 1 (0 points)
    Apr 23, 2014 5:50 AM in response to side effect

    FYI

     

    This morning I installed several updates on the mac mini via App Store app. And the problem is fixed. I can't say exactly which update fixed the issue since there were several since i last updated a month ago, but it must have been either of these; probably the os x server update

     

    - Security Update 2014-002

    - OS X Server 3.1.1

    - Xcode 5.1.1

     

    finally i can reboot without having to unplug the hdmi cable.

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