edurcluet

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Q: help, when i click device (iphone 4) on itunes stops working

Since i updated to last itunes version when i click on device (iphone 4) itunes stops working and it get closed

it only happens when i click on device

i use windows 7, itunes 11.1.3.8 and iphone 4 ios 7.0.6

Posted on Mar 5, 2014 10:44 AM

I have this question too

Q: help, when i click device (iphone 4) on itunes stops working

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by sheila_m.,

sheila_m. Mar 7, 2014 12:31 PM in response to edurcluet
Community Specialists

Mar 7, 2014 12:31 PM in response to edurcluet

Hello edurcluet,

I found an article with steps you can take if iTunes stops working when you connect your iPhone:

iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219

Thank you for using Apple Support Communities.

Best,
Sheila M.
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