iPod won't charge, sync or transfer purchases

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iPod won't charge, sync or transfer purchases

I have an iPod touch 4th generation. When I connect it to the computer, iTunes opens and recognizes it, but the iPod doesn't charge (it will charge from another computer that doesn't have iTunes or any of my music).

When I try to sync, it shows that I have 4GB of "other" using up space (wth??), and 710 songs...but when I disconnect the iPod, I actually only have 100 songs and they are not the songs I tried to sync.The songs I want to sync appear in gray when I look under "On this iPod". I thought about wiping the device clean and starting again, but I have alot of purchased songs that I can't transfer. (I went to the File>Devices>Transfer purchases and it wouldn't give me the option, it was grayed out).

What can I do to sync and charge my iPod with my computer?

iPod touch, iOS 6.1.1

Posted on Mar 5, 2014 10:12 AM

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Answer 1

lllaass

Level 10

210,411 points

Mar 5, 2014 10:27 AM in response to valponce427

What is the Other on my iPhone and How to Remove It

An "other" that large usually indicates that the "other" includes corrupted files.

For the charging problem try another USB port.

It it charge on this computer before?

It could be that the USB prot does not put out enough power to charge the battery with the screen on. If yo leave the iPod connected with screen off/iPod sleeping, does it charge overnight?

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Answer 2

valponce427 Author

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Mar 6, 2014 3:38 AM in response to lllaass

It won't charge at all from my computer (asleep, awake, etc), even though it used to charge and connect just fine. It will charge from other computers and the wall outlet.

Any ideas on how to transfer purchased songs and sync the iPod?

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Answer 3

lllaass

Level 10

210,411 points

Mar 6, 2014 3:49 AM in response to valponce427

Is the computer authorized for the Apple ID that purchased the meida?

iTunes Store: About authorization and deauthorization

Also try:

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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Answer 4

valponce427 Author

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Mar 6, 2014 8:57 AM in response to lllaass

Computer is authorized. This morning I saw some progress, I was able to transfer the purchases and sync the iPod with the computer. "Other" is still taking up 2GB however, and when I plugged in the iPod just now to finish adding the music I want, iTunes does not even recognize it (my computer makes a noise that lets me know the USB is connected but iTunes does not show any devices).

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Answer 5

lllaass

Level 10

210,411 points

Mar 6, 2014 9:28 AM in response to valponce427

Did you do anything to the computer or iPod between the sunc and trnasfer purchses and iTunes not seeing the iPod?

Have you tried another USB port and cable?

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