HT204088: See your purchase history in the iTunes Store on a Mac or PC

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barbiered
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Q: i have an unexplained charge on my credit card from itunes

for the last several months i have received an itunes charge on my bank statement..different amount each time?  i have not purchased anything 

iPhone 5

Posted on Mar 5, 2014 10:22 AM

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barbiered

Q: i have an unexplained charge on my credit card from itunes

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 5, 2014 10:27 AM in response to barbiered
    Level 10 (135,684 points)
    iTunes
    Mar 5, 2014 10:27 AM in response to barbiered

    You've checked the purchase history on your account via the Store > View Account menu option on your computer's iTunes (you don't have any auto-renewing subscriptions) ? If you can't find the charge or you don't recognise it (and nobody else has access to your account or devices and made it) then try contacting iTunes Support and see if they can help (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

     

    But if nothing shows on your account(s) then you may also want to contact your card issuer