HT204632: Availability of iTunes redownloads

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Komas Alan 1977

Q: Iwant help

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

Posted on Mar 5, 2014 11:48 AM

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Q: Iwant help

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  • by varjak paw,

    varjak paw varjak paw Mar 5, 2014 12:06 PM in response to Komas Alan 1977
    Level 10 (169,883 points)
    Mar 5, 2014 12:06 PM in response to Komas Alan 1977

    I'm not sure what sort of help you're looking for. The message is pretty self-explanatory, and you need to do what it says, contact your carrier and ask about their unlocking policies, if any.  Or you need to use the iPhone with the carrier your iPhone is locked to.

     

    Regards.