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cute7629

Q: how do I transfer contacts from iPhone to iCloud?

how do I transfer contacts from iPhone to iCloud?

iPhone 5c

Posted on Mar 5, 2014 11:59 AM

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Q: how do I transfer contacts from iPhone to iCloud?

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  • by randers4,

    randers4 randers4 Mar 5, 2014 12:10 PM in response to cute7629
    Level 9 (62,855 points)
    Mar 5, 2014 12:10 PM in response to cute7629

    Go to Settings>iCloud, sign in with your Apple ID to create your account, then turn Contacts on (as well as any other data you want to sync with iCloud).  Have you already done that but your contacts still don't appear on icloud.com?

  • by cute7629,

    cute7629 cute7629 Mar 5, 2014 12:24 PM in response to randers4
    Level 1 (0 points)
    Mar 5, 2014 12:24 PM in response to randers4

    I did that... but my contacts still do not appear in my iCloud account

  • by randers4,

    randers4 randers4 Mar 5, 2014 12:31 PM in response to cute7629
    Level 9 (62,855 points)
    Mar 5, 2014 12:31 PM in response to cute7629

    Open the contacts app on your device and tap Groups.  Do you have any non-iCloud accounts listed, such as On My iPhone, Gmail, Yahoo or an exchange account?

     

    Also go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section).  Do you have the Default Account setting there, and if so, what is selected as your default account.

  • by shalakhani,

    shalakhani shalakhani Mar 20, 2014 2:28 AM in response to randers4
    Level 1 (0 points)
    Mar 20, 2014 2:28 AM in response to randers4

    Was following this thread in the hope that it would solve my problem but it appears to have stopped, so let me continue if I may. I have the same problem. As you advised I opened contacts and tapped on groups (I only have 2, iCloud and 'on my phone'). All of the contacts are in 'on my phone' and none are in iCloud.

    When I went to Settings>Mail,Contacts,Calendars, the default account in the contacts section was 'on my phone' which I have now changed to 'iCloud'. I need further instructions from this point to continue as I still don't have my contacts in iCloud. Thanks for your help.

  • by randers4,

    randers4 randers4 Mar 20, 2014 8:06 AM in response to shalakhani
    Level 9 (62,855 points)
    Mar 20, 2014 8:06 AM in response to shalakhani

    shalakhani wrote:

     

    I opened contacts and tapped on groups (I only have 2, iCloud and 'on my phone'). All of the contacts are in 'on my phone' and none are in iCloud.

     

     

    Start by making a precautionary backup of your contacts by downloading the app My Contacts Backup.  (If you have more than 500 contacts you will need the “Pro” version.)  Use the app to back up thecontacts on your phone as a vCard attachment to an email that you send to yourself.  Confirm that you have received the email.  Then go to Settings>iCloud, turn Contacts off and select Delete from My iDevice when prompted.  After a few seconds, turn Contacts on again and choose Merge when prompted.  Go to icloud.com and confirm that your contacts are in iCloud now. 

     

    If your contacts are still not in iCloud, delete any contacts on your phone by opening the My Contacts Backup app, tap the gear-shaped icon on the lower right and in the window that opens, scroll to the bottom and tap Remove All Contacts.  Then open the email you sent to yourself earler and tap the attachment to import the contacts back to your device, and to iCloud.  Go to icloud.com and confirm that they appear now.

  • by shalakhani,

    shalakhani shalakhani Mar 21, 2014 5:33 AM in response to randers4
    Level 1 (0 points)
    Mar 21, 2014 5:33 AM in response to randers4

    Thanks for that. Just before I follow these steps, could you confirm that the same procedure applies for an iphone 4 which is the device I am using. I will let you know how I got on. Thanks.

  • by randers4,

    randers4 randers4 Mar 21, 2014 7:22 AM in response to shalakhani
    Level 9 (62,855 points)
    Mar 21, 2014 7:22 AM in response to shalakhani

    Yes, it will work for any iOS device, including your phone.

  • by shalakhani,

    shalakhani shalakhani Mar 22, 2014 10:34 AM in response to randers4
    Level 1 (0 points)
    Mar 22, 2014 10:34 AM in response to randers4

    Thank you very much randers4, your advice was spot on, worked first time. I now have my contacts backed up in iCloud. Thank you again.

  • by randers4,

    randers4 randers4 Mar 22, 2014 10:59 AM in response to shalakhani
    Level 9 (62,855 points)
    Mar 22, 2014 10:59 AM in response to shalakhani

    You're welcome.