As it says in the title. I only have one email address (which is also my Apple ID of course) so I'm certain that these emails aren't going to another address, just not arriving at all. Have tried multiple times.
Windows 7
Hey mcrickster,
Thanks for the question. It sounds like you are attempting to reset the password for your Apple ID. It may be possible that you have a rescue email address setup, and the password reset email is being sent to that address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If your issue persists, you may wish to contact our Account Security Team, as outlined in this resource:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.
I'm trying to reset my password but I'm not receiving the authentication email. Help?!?
