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iPhone stuck on plug into iTunes screen

I pugged my iPhone in to iTunes on my computer the other day and it worked fine until an unknown error popped up mid update so I pressed cancel and unplugged my iPhone but on my iPhone it just told me to plug my phone into iTunes but every time I plug it in, my phone nor computer read it as plugged in. My phone is now stuck on the screen that tells me to plug it into iTunes. I can turn it on and off and reset it but it is still stuck on the screen. I have checked the plug with other phones and it is fully functional. iTunes is also updated to the newest software on the computer.

iPhone 4S, iOS 7.0.5

Posted on Mar 5, 2014 3:56 PM

Reply
1 reply

Mar 7, 2014 6:47 AM in response to Sweebs44

Hello Sweebs44


If you are unable to get your iPhone recognized in iTunes, then check out the articles below to go through and troubleshoot the issue. You may nned to put your iPhone into recovery mode or check the drivers or security software on your computer.


If you can't update or restore your iOS device

http://support.apple.com/kb/HT1808


iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/ts1538


Regards,

-Norm G.

iPhone stuck on plug into iTunes screen

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