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Question: i have Apple TV and it says Verification Required before you can make purchases you must go to the itunes store on your computer and verify your payment information. How do i do that?

I have Apple TV and im trying to purchase a TV show, and it keeps saying... Verification Required Before you can make purchases you must go to the itunes store on your computer and verify your payment information. How do i do that?

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Mar 5, 2014 10:48 PM in response to Dmeyer264 In response to Dmeyer264

On your computer's iTunes try the Store > View Account menu option.


If you don't want to enter credit card details onto your account (e.g. you have iTunes gift cards) then see if this post by mountaingoatgirl let's you review your account without having to enter them : https://discussions.apple.com/message/24303054

Mar 5, 2014 10:48 PM

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May 18, 2014 3:30 PM in response to Dmeyer264 In response to Dmeyer264

1. You need to log into your iTunes Store account from your computer.

2. Go into the Account dropdown, which you will see if you click on your Apple ID name at the top of the screen.

3. Go to your credit card info, even if it correct.

4. You will have to re-enter your credit card security number from the back of your credit card.

This is an Apple Security Measure to prevent fraud. Likely you are trying to buy something from Apple TV for the first time, and it is challenging the use of the unknown computer.

You will see a message when you click into the credit card window about this, but this is the only place you will see a message, which is kind of obtuse.

5. Exit this window after retyping the information.

6. Go back to Apple TV and begin the purchase process again. Have your credit card available, becuase you will have to enter the same security number from the back of the card on the Apple TV as well as a security test.

7. You should be good to go.

May 18, 2014 3:30 PM

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Question: i have Apple TV and it says Verification Required before you can make purchases you must go to the itunes store on your computer and verify your payment information. How do i do that?