HT201400: If you can’t connect to the iTunes Store
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Q: I have a problem downloading music i have bought off of iTunes. It says unknown error 502. Please help.
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Mar 8, 2014 9:35 AMby sheila_m.,Hello Matthew,
Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend continuing with the steps in the following article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.
