HT203421: Troubleshooting the Mac App Store
Learn about Troubleshooting the Mac App Store
-
All replies
-
Helpful answers
-
Mar 6, 2014 1:11 PM in response to mwasinskiby Dah•veed,Educational institutions shouldn't be letting Apple products use personal Apple IDs for initial setup. They should have an IT dept that creates Apple IDs that the school owns and controls, as well as legal educational volume licenses from Apple.
-
Mar 6, 2014 5:53 PM in response to mwasinskiby HACKINT0SH,Sounds to me that there is probably an unpaid order if it's asking you to enter a CC for only an Update. Just to be sure, what exactly are you trying to update here? And from/to what version?
iTunes Store Support