HT3798: About iPod Software 2.0.2 and later for iPod classic 160GB (Late 2009)
Learn about About iPod Software 2.0.2 and later for iPod classic 160GB (Late 2009)Q: My iPod Classic 160GB - purchased used on eBay - will not stop syncing on the device, but iTunes says it has completed. Help ... My iPod Classic 160GB - purchased used on eBay - will not stop syncing on the device, but iTunes says it has completed. Help! more
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Helpful answers
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Mar 8, 2014 6:40 AM in response to Peter Feerby sheila_m.,Hello Peter,
Thank you for the details of the issue you are experiencing with syncing your iPod classic. I found a few steps in the iPod classic User Guide that I recommend for the issue you described:
- If you want to disconnect iPod classic, but you see the message “Connected” or “Sync in Progress”
- If iPod classic is syncing music, wait for it to complete.
- Select iPod classic in the iTunes device list and click the Eject button (C).
- If iPod classic disappears from the device list, but you still see the “Connected” or “Sync in Progress” message on the iPod classic screen, disconnect iPod classic.
- If iPod classic doesn’t disappear from the device list, drag the iPod classic icon from the desktop to the Trash (if you’re using a Mac), or if you’re using a Windows PC, eject the device in My Computer or click the Safely Remove Hardware icon in the system tray and select iPod classic. If you still see the “Connected” or “Sync in Progress” message, restart your computer and eject iPod classic again.
You can find those steps on page 48 of the iPod classic User Guide:
http://manuals.info.apple.com/MANUALS/1000/MA1195/en_US/iPod_classic_160GB_User_ Guide.pdf
If you continue to experience issues with your iPod classic, I recommend the steps in the iPod classic Troubleshooting Assistant:
iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Thank you for using Apple Support Communities.
Best,
Sheila M.
- If you want to disconnect iPod classic, but you see the message “Connected” or “Sync in Progress”
