My itunes will not open. Icon just bounces up and down.
For some reason my itunes will not open. I have restarted my computer several times and ran virus checks. Icons just bounces in place then stops.
MacBook Pro
2 replies
i had the same problem after updating to maverick. reinstalling itunes didnt work because maverick wouldnt let me uninstall it and when i hit the link above it just said "thank you for successfully downloading itunes!" but nothing downloaded no matter how many times i tried.
then i tried this and it worked.
first of all you want to back up all music files before you uninstall itunes. if mavericks wont let you uninstall itunes then right click on itunes in your applications folder, then get info, then go to the bottom and change all permissions to read and write. then close and try to uninstall and reinstall. if that doesnt work then this does :
open apps, go to utilities, open terminal and cut and paste or type in these 3 commands, hitting return after each one.
(first type) killall iTunes
(then hit return)
(then type) killall "iTunes Helper"
(then hit return)
(then type) sudo rm -rf /Applications/iTunes.app/
(and hit return)
after the last one you will be warned and asked to enter your password. do it.
once completed you will see on your itunes icon with a ? shadow inside it.
drag it off the dock and it goes poof.
then download itunes from apple.
if they wont let you download 11.1.5 itunes then use 10.7 Download it from Apple here.
and then install and upgrade to 11.1.5 from there. this is the method i used when my itunes just bounced after installing mavericks. it takes only minutes and your itunes will be as right as rain. enjoy.
My itunes will not open. Icon just bounces up and down.