"iPod detected, but could not be identified correctly" error message in iTunes when connecting iPod.
iPod touch
Posted on Mar 6, 2014 2:49 PM
Q: not recognized
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
