Itunes 11.1.3.8 Crashing after plugging in unrecognized devices
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.3.8
Application Timestamp: 5274a87d
Fault Module Name: WebKit.dll
Fault Module Version: 7537.60.11.25
Fault Module Timestamp: 52dd8d83
Exception Code: c0000005
Exception Offset: 00050d98
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Hello, i have some new iphones from family friends im trying to plug in. Itunes opens fine without any unrecognized devices plugged in, once an unrecognized iphone is plugged in it crashes upon trying to open iphone data. All the unrecognized iphones are restored and left at the begginning setup process. It will crash with an iphone 4, iphone 4s and iphone 5s.
iPhone 5s, Windows 7