HT202185: Verizon online support
Learn about Verizon online support
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All replies
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Helpful answers
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Mar 6, 2014 4:32 PM in response to kamigirlby AnaMusic,Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
- iTunes free download from www.itunes.com/download
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Mar 6, 2014 4:42 PM in response to kamigirlby Lawrence Finch,Possible causes
- You are trying to install a version other than 7.0.6
- Your antivirus or firewall is blocking access to gs.apple.com
- Your phone is jailbroken
- Your computer was used to jailbreak or hack som other iDevice in the past
See: http://support.apple.com/kb/TS4451 for possible remedies.