HT201382: iTunes Store charges on credit and debit card statements

Learn about iTunes Store charges on credit and debit card statements
emiehpl

Q: Wrong Charges on my debit card

I have charges on my debit I did not make, how can I get that corrected?

Posted on Mar 6, 2014 8:28 PM

Close

Q: Wrong Charges on my debit card

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Mar 6, 2014 10:39 PM in response to emiehpl
    Level 10 (134,217 points)
    iTunes
    Mar 6, 2014 10:39 PM in response to emiehpl

    You've checked the purchas history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.

     

    If you didn't make them, and nobody else has access to your account or devices and made them, then you an contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

     

    If they don't show on your account's purchase history then you may also want to contact your card issuer

  • by Evan Window,

    Evan Window Evan Window Mar 12, 2014 2:24 PM in response to emiehpl
    Level 2 (173 points)
    Mar 12, 2014 2:24 PM in response to emiehpl

    Keep in mind that charges you might see could be iTunes purchases grouped together. Apple doesn't always charge them one at a time, rather they may way for a period of time and then bill them all at once.