Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing app on list of purchase apps

I have a new ipad mini retina and an 5s iphone. With both I received the apps Numbers and Pages. The description of my problem relates to both devices

.

Description:

The Numbers app is on the list of purchase apps, the Pages app does'nt appear on the list of purchased apps though it appears on the ipad and can be loaded from the appstore for free. The Numbers app is stored on the cloud, the Pages app is not and I don't know why (on both the option to store on the cloud-the green button is open). The Numbers app was downloaded also on my old ipad mini for free, The Pages app can't be downloaded on the older device without paying for it.(It is updated to ios 7.06)


My questions are:

1. How can I have the Pages app on the purchased apps in my new ipad mini retina and iphone?

2. How can I store the pages app on the cloud

3. How can I download the Pages app on older device without paying.


Waiting for your kind advise.

iPad mini Wi-Fi + Cellular (MM), iOS 7.0.6

Posted on Mar 6, 2014 10:07 PM

Reply
2 replies

Missing app on list of purchase apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.