juanita614 wrote:
i dont now my password nor my icloud ID.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
If this is Not your issue...
Clearly state what it is and the Troubleshooting Steps you have tried to Resolve it.