HT201413: Resolve issues between iTunes and third-party security software

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manuela costa

Q: guys, my iphone 4s is not working. i already updated the software, tried to restore but appears an error (1) over and over again. anda also, my serial number shows as n/a. please help.

Guys,

 

my iphone 4s is not working. I tried to restore it but an error (1) message appears over and over again and No serial number is display, shows as  n/a in itunes.

 

my serial number is C38HGK63DTD2

 

please help

 

Regards

 

Manuela Costa

iPhone 4S, iOS 6.1.6

Posted on Mar 7, 2014 3:20 AM

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Q: guys, my iphone 4s is not working. i already updated the software, tried to restore but appears an error (1) over and over again. ... more

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