any idea about how to solve iphone ios7 no sound from external speaker issue ?
any idea about how to solve iphone ios7 no sound from external speaker issue ?
iPhone 5, iOS 7.0.6
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any idea about how to solve iphone ios7 no sound from external speaker issue ?
iPhone 5, iOS 7.0.6
Hello Hhamaky,
It sounds like your speaker on the phone is not outputting any sound. I recommend the troubleshooting from the following article named:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
- Verify that the volume is set to a level you would normally be able to hear.
- If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
- Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
- If the iPhone is paired with a Bluetooth headset or car kit:
- Try turning off Bluetooth.
- If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
- Restart the iPhone.
- If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
- If the issue is not resolved after restoring the iPhone software, pleasecontact Apple Support.
Another thing you can try is backing up the device to your iTunes library with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Then restore your phone with this article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
All the best,
Sterling
Thanks sterling for your reply. I tried all of the above steps but it didn't work and there is no near app store to me and i don't kbow what to do :( but i am sure that it is not a hardware issue because some times i hear sound and then sound goes away again.
any idea about how to solve iphone ios7 no sound from external speaker issue ?